How to create DNS records (SRV etc) for office 365

This article explains how to setup office 365 DNS records.
If you are looking for office 365 Apexhost can provide you with accounts for you to use. Please contact support or call for more information.

There is 5 main steps.

1.. Add a TXT record for verification

2.. Add an MX record to route email

3.. Add four CNAME records

4.. Add a TXT record for SPF to help prevent email spam

5.. Add two SRV records


1.. Add a TXT record for verification

First login to your control panel at https://control.apexhost.net.au
Click on Domains > mydomainname.com > Edit DNS zone records.
Click on add record.

Create TXT record for office 365

Select TXT in the drop down menu.
Leave the Record Name blank.

adding txt records for office 365

Click on Save to save the TXT record.
You can now verify the domain. 

2.. Add an MX record to route email

Next select MX record from the drop down menu.
Enter the following replacing the xxxxxxxxxxxx with the supplied info from Microsoft.

Add MX record for office 365

3.. Add four CNAME records
You need to create 4 CNAME records now, do so as per the following picutures.
Click on CNAME and create the following.


setup srv records for office 365

cname records for office 365

add cname records for office 365

cname records for apexhost control panel with office 365

4.. Add a TXT record for SPF to help prevent email spam

Select TXT from the drop down menu and enter the following in the Record Data field.
v=spf1 include:spf.protection.outlook.com -all

Create SPF records for use with office 365


5.. Add two SRV records

Select SRV from the drop down menu.
NOTE: Ensure you have copied these entries exact. Pay attention to the Record Name _sip._tls

Add 2 SRV records for use with office 365

Select SRV from the drop down menu.
NOTE: Ensure you have copied these entries exact. Pay attention to the Record Name _sipfederationtls._tcp

adding SRV records for apexhost office 365

Once saved you are ready to use office 365.

NOTE: If you have previous MX records make sure you remove them, the office 365 records should be the ONLY one there.
You will also need to delete all old email accounts from our system and the email domain. 
WARNING: Deleting email accounts means just that, you are removing the email account and ALL related data, if you are not sure ask us.



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