How to View Emails Sent to You from Apexhost
Apexhost sends important notifications about your hosting services to the email address saved in your Client Area account. These emails may include service updates, invoices, support notifications, account notices and other important information related to your services.
You can also view a record of emails sent to you from Apexhost in the Client Area. This is useful if you cannot find an email in your inbox, if a message was filtered into junk mail, or if you want to review previous account notifications.
Before You Begin
Before viewing your Apexhost emails, make sure you have:
* Access to your Apexhost Client Area account.
* Your Client Area email address and password.
* Access to any multi-factor authentication method configured on your account, if applicable.
If you do not know how to log in, refer to the related knowledgebase article Logging In (Apexhost - Client Area).
How to View Emails in the Apexhost Client Area
Follow these steps to view emails that Apexhost has sent to your account.
1. Log in to the Apexhost Client Area.
2. Hover over My Account in the top-right corner of the page.
3. Select My Emails.
4. On the My Emails page, find the email you want to read.
5. Select View Message next to that email.
6. Review the message details shown on the page.
You have now opened the selected email from your Client Area email history.
Why the My Emails Page Is Useful
The My Emails page provides a central place to review account messages sent by Apexhost. It can help you:
* Check whether an email was sent successfully.
* Review previous service, billing or account notifications.
* Find messages that may have been deleted from your mailbox.
* Confirm important details without waiting for an email to be resent.
Troubleshooting
I cannot find the email in my inbox
If an Apexhost email is not in your inbox, check your junk, spam, promotions or quarantine folders. You can also use the My Emails page in the Client Area to view messages that were sent to your account.
I cannot access the Client Area
Make sure you are using the correct email address and password for your Apexhost account. If you have forgotten your password, use the password reset option on the Client Area login page.
The email address on my account is incorrect
If your saved email address is outdated or incorrect, update your account details in the Client Area so future notifications are sent to the correct address.
Frequently Asked Questions
Can I view old Apexhost emails?
Yes. Emails sent to your account can be reviewed from the My Emails page in the Client Area.
Will emails still be sent to my normal mailbox?
Yes. Apexhost sends notifications to the email address saved on your account. The Client Area provides an additional place to view those messages.
Why should I check the My Emails page?
You should check the My Emails page if you are missing an email, need to confirm account information, or want to review previous notifications from Apexhost.
Related Articles
* Logging In (Apexhost - Client Area)
* Updating your Client Area account details
* Managing your Apexhost services from the Client Area
Need More Help?
If you require further assistance, please contact Apexhost Support at support@apexhost.com.au.
