(New!) Can't Send to Outlook, Hotmail or Live Email Addresses

If you receive an Error message when you try to send to an Outlook, Hotmail or Live email address that looks like the below...

 

<<< 550 5.7.1 Unfortunately, messages from [###.###.###.###] weren't sent.
Please contact your Internet service provider since part of their network is on our block list (S3150).
You can also refer your provider to https://sendersupport.olc.protection.outlook.com/pm/troubleshooting#errors
[Name=Protocol Filter Agent][AGT=PFA][MxId=11BCECEA1E99658F]
[BN3PEPF0000B371.namprd21.prod.outlook.com 2026-02-28T15:20:25.658Z 08DE76750FA39C6E]

Or to put simply, 'Part of your sending network is on a block list, causing your sending IP to be blocked. Delist from the link provided.

 

...Then you will need to submit a delisting request via https://sender.office.com to resolve this issue.

Use the following info:

 * Your email address

 * The IP from the error (e.g. 203.89.231.55)

Follow the instructions presented to you and submit a delisting ticket.

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