Client Thankyou's

Our Clients Are Our Best Advertisement!

These kind comments below were taken from some of the emails that just keep being sent in by our clients. They speak for themselves:

Apexhost Team

Just wanted to let you know how impressed I am with the service and support received during the recent transfer of my domain name from my previous supplier to Apexhost.com.

I have already noticed a considerable decrease in the number of junk/spam emails, in fact almost none! Also, have found no genuine emails captured.

Thanks very much.
Julie Boland
Bolder Business Services
julie@bolder.com.au

To the team at Apexhost.com, 

I just wanted to take this opportunity to thank you for your continued excellent service. As a web development company we have dealt with various hosting companies over the years. Clearly many of them could learn a thing or two from Apexhost. We have hosted our site with you now for many years and have always found your team to be easy to deal with, your response times quick, and your value for money unquestionable!

 Little wonder we always recommend you to our customers. Keep up the good work!

Regards,
Dave Fuller
www.essendonweb.com.au

Being a software development company, we have very specific requirements of our Web host, not least of which reliability and accessible technical support, as our software applications and our customers depend on it. In fact, that is the reason we dumped our old Host in the first place. After a lot of research we decided on Apex Host as the replacement, based on the very positive feedback we got from our investigations on the Internet.

And so far, they have done a superb job of things for us. We initially had some difficulties trying to migrate our Web applications from the old host to the new, but Apex's Tech Support team were right there assisting all the way, even during some very odd working hours.

I am extremely pleased with Apex Host and their services. Funnily enough, their extremely competitive pricing has also meant we have been able to subscribe to a few services (such as Exchange Server for our mailboxes) that we couldn't previously afford.

Highly recommended!

Mike Ryan

Hi there,

My name is Sean Steele and I have been a customer of yours (only on discount plans and about 5 registered domains) for about 3 or 4 years now. I have never once been disappointed in all that time with the service I've received from Apexhost. I regularly have had contact with Support and a few interactions with Sales/Billing.

As a reasonably new user to the space of updating my own website and having control over servers, domain and mail admins etc etc it's been quite a learning curve. I've had many many questions (some extremely basic) and have never once been patronised, quite the opposite. Your whole business has been incredible with it's speed and quality of service.... in an industry which is not known for stability, high quality customer service, or efficiency (funnily enough).

Thank you all so much for your fantastic work to date, please ensure this email gets circulated to all your support and accounts personnel. You have one happy customer here and I will continue (as I do regularly) to recommend you to friends, clients and colleagues.

Regards,
Sean Steele
Co-Founder & Course Leader

Seanna Group

We have  been using Apexhost hosting service for more than 3 years now, and we are really satisfied with the quick support response, and their reliable web hosting performance.  Special credit to the support guys who helped us a lot in customising our hosting.
If you are looking for Australia based web hosting, definitely Apexhost is the best choice.

Outstanding service and support!  Keep the good work guys!

A thank you to the Apexhost Team;

I have really appreciated your help over the last several years. Your work ethic, flexibility and commitment to your clients has been outstanding,  You have allowed me to attempt things (both business and technical ) that I wouldn't have otherwise attempted without your expertise and support, so thanks.

It's a pleasure working with you guys.

Jon Burrell 
www.sprycreative.com.au 

Hi Support Guys,

We hosted our website overseas for 3 years prior to moving to Apexhost. What were we thinking? Since being with Apexhost we have discovered what real service is!

Where else do you get a reply to an email requesting help within minutes!  No matter what time of night or day.

As you know, our website was recently the target of an attack due to a scripting problem I absentmindedly left open.  Yet, you guys spotted it straight away, removed the malicious code and infection, backed up our entire website returning it to it's prior state... before I even knew anything was wrong -  I can't recommend you highly enough and I pass your name on to anyone who asks about hosting without hesitation.

Cheers guys, our website wouldn't be as successful as it has been without you.

Regards

Simon (Aussie Streetfighters -ASF)
www.streetfighters.com.au

To the helpful support staff at Apexhost.com,

I would just like to say thank you for helping me get this website off the ground.  Your help is much appreciated, from the set up of mail, to the uploading of the site.

Thanks again,
www.honeymoonersforever.com.au

To Apex staff,

For months I have been trying to fix a web browser issue, even speaking to experts. Finally, in desperation I called Apex Host, and within 15 minutes they assessed my site and advised how fix it. Great ISP service and totally recommended.

Chris Davis (Director)
Mix Music Video
www.mixmusicvideo.com.au

Hi,

Thank you so much. You guys are brilliant and I am really grateful that I choose you.

The support is fantastic and the response is amazing. For a first timer (on this whole website thing) I am really happy to have you on my side.

Thanks again,

Blair - Advantage Mobile Conveyancing
Craig Olsen J.P (Solicitor)

Hi.

Just like to mention how happy I am with your services.
From the time I signed up, to the time my site went live, I had excellent help and service.

Regards
Terry Hernan (Director)
www.storeaboat.com.au

Just a quick email to give you guys a compliment,

Although I have only been a customer for less than 24 hours, so far the customer service I have received has surpassed any other Host I have been with for even longer.

I always give credit where it's due, and I am definitely impressed by what I've seen both in Pre-sales questions, account setup and tech support.

Kind Regards,
Chris Montgomery

Dear Apexhost.com,

Since joining up with Apexhost  June 2003 I have been amazed by their excellent service and outstanding customer support.  I was completing some web development work on a Sunday morning when I needed some specifications of the database.  My email was replied to within 10 minutes! on a Sunday! and I was off to work again.

Since joining Apexhost I have not had one single customer call and say "your website isn't working"  truly outstanding service and support.

George Veis (E-Commerce Officer)
Floral Art  Web: www.floralart.com.au

Hi,
 
Thanks for that. I'm referring work to Apexhost all the time. I was happy with the service. I just went up another notch of happiness :-)
 
Robert McAdam (C.E.O)
Web: www.purehacking.com.au

Whilst the technical specifications of the ApexHost infrastructure are perfect, what really differentiates them from other web hosting companies is their service. I always receive a prompt response to any query, no matter how trivial it may seem.

As the owner of a Web Design business, I have no hesitation in recommending ApexHost to my clients, as I know they will receive a quality product at a reasonable price.

Sean - identita.com.au

So far, I'm VERY impressed with your company.  I had a problem with my email in Outlook yesterday and I was given accurate and precise information and the solution was achieved!  It was even followed up with an e-mail to make sure the problem was resolved!  

I call that service!

Joel    

To whom it may concern,
 
In May we purchased a hosting solution from you and registered the domain footycardtrader.com. First, I would like to say how happy we are with the service. I have had experience with several hosting companies in the past and have found your service to be by far the best.

The setup was quick and painless and all features and services working and ready to go within a few hours of signup.
 
Regards,
John Wilson
www.footycardtrader.com