These kind comments below were taken from some of the emails that just keep
being sent in by our clients. They speak for themselves:
To Apexhost
Just to let you know that we have had our web site hosted with you for years and never had any issues. We have other web sites and mail hosted elsewhere and we are now moving all of our stuff to Apexhost. This is for two reasons. Firstly, whenever we need you, you are there and not some automated message. Secondly, your hosting just works. No fuss it just works. Others should take a leaf out of your book.
Dale Manton.
Level 1, 1268 High Street
Armadale VIC 3143
Ph: +61 3 9500 1401
Fax: + 61 3 9500 9029 www.interactivity.com.au
Apexhost Team
"We have been using apexhost for some years now, and continue to be impressed by the support and advice that they provide. It goes beyond what I have ever experienced from any other hosting provider."
Warwick Wood
Director
EarthScience Information Systems www.EScIS.com.au
Thank you Apexhost
Thank you for your wonderful and continued support of the Cooper Trewin Memorial SUDC Research Fund. With your help we hope to establish research into the Sudden and Unexplained Death in Children and the website that you host for us for free will go a long way in being able to keep everybody informed of our progress and a resource for other families effected by this tragedy. Thank you for your sponsorship, support and friendship it is much appreciated.
Just wanted to let you know how impressed I am with the service and support received during the recent transfer of my domain name from my previous supplier to Apexhost.com.
I have already noticed a considerable decrease in the number of junk/spam emails, in fact almost none! Also, have found no genuine emails captured.
Thanks very much.
Julie Boland
Bolder Business Services
julie@bolder.com.au
To the team at Apexhost.com,
I just wanted to take this opportunity
to thank you for your continued excellent service. As a web development company
we have dealt with various hosting companies over the years. Clearly many of
them could learn a thing or two from Apexhost. We have hosted our site with you
now for many years and have always found your team to be easy to deal with, your
response times quick, and your value for money unquestionable!
Little wonder we always
recommend you to our customers. Keep up the good work!
Being a software development company, we have very specific requirements of
our Web host, not least of which reliability and accessible technical support,
as our software applications and our customers depend on it. In fact, that is
the reason we dumped our old Host in the first place. After a lot of research we
decided on Apex Host as the replacement, based on the very positive feedback we
got from our investigations on the Internet.
And so far, they have done a superb job of things for us. We initially had some
difficulties trying to migrate our Web applications from the old host to the
new, but Apex's Tech Support team were right there assisting all the way, even
during some very odd working hours.
I am extremely pleased with Apex Host and their services. Funnily enough, their
extremely competitive pricing has also meant we have been able to subscribe to a
few services (such as Exchange Server for our mailboxes) that we couldn't
previously afford.
Highly recommended!
Mike Ryan
Hi there,
My name is Sean Steele and I have been a customer of yours (only on discount
plans and about 5 registered domains) for about 3 or 4 years now. I have never
once been disappointed in all that time with the service I've received from
Apexhost. I regularly have had contact with Support and a few interactions with
Sales/Billing.
As a reasonably new user to the space of updating my own website and having
control over servers, domain and mail admins etc etc it's been quite a learning
curve. I've had many many questions (some extremely basic) and have never once
been patronised, quite the opposite. Your whole business has been incredible
with it's speed and quality of service.... in an industry which is not known for
stability, high quality customer service, or efficiency (funnily enough).
Thank you all so much for your fantastic work to date, please ensure this email
gets circulated to all your support and accounts personnel. You have one happy
customer here and I will continue (as I do regularly) to recommend you to
friends, clients and colleagues.
Regards,
Sean Steele
Co-Founder & Course Leader
Seanna Group
We have been using Apexhost hosting service for more than 3 years now, and
we are really satisfied with the quick support response, and their reliable web
hosting performance. Special credit to the support guys who helped us a lot in
customising our hosting.
If you are looking for Australia based web hosting, definitely Apexhost is the
best choice.
Outstanding service and support! Keep the good work guys!
Teddy Setiawan
Australia Phone Cards and Calling cards
Apex Hosting Solutions are by far the best supported hosting solution
providers in Australia. Having used many hosting providers around the world, we
have been amazed at not only the speed and reliability of the apex servers but
more importantly the ongoing support for the installation, maintenance and
customisation of different web applications.
You have saved us many a time, and I would like to thank you sincerely for this.
Kindest Regards
Richard Wallace
Wallace Web Design and Development www.wwdad.com
Thanks for helping us out with our new website hosting.
Hi Support Guys,
We hosted our website overseas for 3 years prior to moving to Apexhost. What
were we thinking? Since being with Apexhost we have discovered what real service
is!
Where else do you get a reply to an email requesting help within minutes!
No
matter what time of night or day.
As you know, our website was recently the target of an attack due to a scripting
problem I absentmindedly left open. Yet, you guys spotted it straight away,
removed the malicious code and infection, backed up our entire website returning
it to it's prior state... before I even knew anything was wrong - I can't recommend you highly enough and I pass your name on to anyone
who asks about hosting without hesitation.
Cheers guys, our website wouldn't be as successful as it has been without you.
I would just like to say thank you for helping me get this website off the
ground. Your help is much appreciated, from the set up of mail, to the
uploading of the site.
For months I have been trying to fix a web browser issue, even speaking to experts. Finally, in desperation I called Apex Host, and within 15 minutes they
assessed my site and advised how fix it. Great ISP service and totally
recommended.
Thank you so much. You guys are brilliant and I am really grateful that I
choose you.
The support is fantastic and the response is amazing. For a first
timer (on this whole website thing) I am really happy to have you on my side.
Thanks again,
Blair - Advantage Mobile Conveyancing
Craig Olsen J.P (Solicitor)
Just a quick email to give you guys a compliment,
Although I have only been a customer for less than 24 hours, so far the customer service I have received has surpassed any other Host I have been with for even longer.
I always give credit where it's due, and I am definitely impressed by what I've seen both in Pre-sales questions, account setup and tech support.
Kind Regards, Chris Montgomery
I would also just like to mention how happy I am with the service you and your team provides. I have a couple of sites already hosted with you, and I intend to transfer a few more soon. I cannot find fault with your services, the staff are happy, very helpful and get things done fast, not to mention the prices are fantastic! Keep up the good work.
Regards,
Martin Barber Innovative Web Solutions
Dear Apexhost.com,
Since joining up with Apexhost June 2003 I have been amazed by their excellent service and outstanding customer support. I was completing some web development work on a Sunday morning when I needed some specifications of the database. My email was replied to within 10 minutes! on a Sunday! and I was off to work again.
Since joining Apexhost I have not had one single customer call and say "your website isn't working" truly outstanding service and support.
Whilst the technical specifications of the ApexHost infrastructure are perfect, what really differentiates them from other web hosting companies is their service. I always receive a prompt response to
any query, no matter how trivial it may seem.
As the owner of a Web Design business, I have no hesitation in recommending ApexHost to my clients, as I know they will receive a quality product at a reasonable price.
So far, I'm VERY impressed with your company. I had a problem with my email in Outlook yesterday and I was given accurate and precise information and the solution was achieved! It was even followed up with an e-mail to make sure the problem was resolved!
I call that service!
Joel
To whom it may concern,
In May we purchased a hosting solution from you and registered the domain footycardtrader.com. First, I would like to say how happy we are with the service. I have had experience with several hosting companies in the past and have found your service to be by far the best.
The setup was quick and painless
and all features and services working and ready to go within a few hours of signup.
Firstly, a very big thank you to all the support I have received over the passed couple of weeks. It has always being right on the money, this email shows that the support staff takes an interest in their customers. It is great to see that the team has taken the time to reply with additional help and suggestions. I was recommended to you by a work college as the
only hosting site he would use, and he was not wrong.
I will have no hesitation it recommending your company to whom ever asked.
Please pass this e-mail up to the powers at be so they are able to see that the people on the ground are servicing their customers above and beyond the normal levels of service shown in the hosting arena".
Apexhost provides fast and customer-friendly service at a great price. If you want to be looked after, sign up with Apexhost.
Regards Ben - www.bendoes.com
When you expect the best - Become another satisfied
Apexhost client today!